Q: 1.What is your machine used for ?
A: This machine is used for separation the materials such as Gold, silver, platinum, tin, tungsten, lead, antimony, chrome,titanium etc.
Q: 2.Are you factory or trade company?
A: we are the Professional manufacturer from 2014.So we could give you original factory price than those trade companies. We're also warmly welcome your Visiting our factory if you are in China.
Q: 3.Can I operate it well, if I have no experience?
A: Do not worry! Our machines is designed to use easily.You are welcome to visit our company to be trained here,And we could arrange the engineer to go to your country/company to train your workers directly as your requested and the relative travel cost will be on your account.
Q: 4. Can you send me the video to show how the machine works?
A: Surely.we have made video of every machine,so if you need we can send for you to checking in clearly.
Q: 5. What should I take care when using the machine?
A: Please using the machine in regular and Keeping the machine away from thinner and other chemical liquid.
Q: 6.How about your Service ?
A: All of our machines have one year warranty and Whole-life Technology support to make sure your machine work well.
Q: 7.How long is your delivery time?
A: Generally it is 1-5 days if the goods are in stock. or it is 10-20 days if the goods are not in stock, it is according to quantity.